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Terms of Service

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By using ideo (ideo.mn, app.ideo.mn) you agree to these terms.

1. Accounts

  • You sign in with a Google account and are responsible for keeping it secure.
  • You may be signed in on up to 5 devices, but paid content can be watched on only one device at a time.
  • Sharing your account or tickets, or recording and redistributing Streams, is prohibited.

2. Tickets and access

  • A ticket gives access to one event. Each person can buy one ticket per event.
  • Ticket holders can watch the Replay for 7 days after the event.
  • 18+ events are available only to verified adult users.

3. Refunds

  • If the organizer cancels the event, or the Stream does not start within 30 minutes of the scheduled time, the ticket price is fully refunded.
  • Viewers cannot cancel a ticket at their own request.

4. Creators (organizers)

  • To publish an event, creators pay a deposit in advance based on the event length and Stream quality.
  • Creators receive ticket revenue minus the platform fee, taxes and any extra Stream costs.
  • Creators are fully responsible for the legality and copyright of the content they Stream.

5. Prohibited content

Illegal content, violence, hate speech, copyright infringement and content harmful to minors are prohibited. We may stop an event and suspend accounts that violate these rules.

6. Limitation of liability

We aim to keep the service running without interruption. We are not liable for indirect damages caused by internet connectivity or third-party services (payments, Live streaming).

7. Changes

We publish changes to these terms on this page and notify you of significant changes by email.

8. Governing law

These terms are governed by the laws of Mongolia.

9. Contact

support@ideo.mn